Superblocks

@nikolay_pohlupkov it's been great seeing Payhawk adopt Superblocks to replace Postman processes in the Customer support team! We're working the Live Analytics features you requested to monitor the end user usage of the Superblocks apps!

@nikolay_pohlupkov Thanks! We've massively enjoyed working with Payhawk, and it's been really exciting seeing Superblocks take off in Europe 🚀

@nikolay_pohlupkov Amazing to see Superblocks becoming the backbone for critical operations at Payhawk. We have a bunch of exciting features on our roadmap and we can't wait to launch them to the world!

@nikolay_pohlupkov Thanks, Nikolay! Really happy to see Superblocks roll out across the Payhawk org. I remember talking about the first use case of building a UI for the support team to improve efficiency and accuracy, migrating from Postman. Watching that grow into a full-fledged automation of your back office ops has been really delightful. Thanks again for all your feedback that help us make the product great for everyone!

Thanks @nikolay_pohlupkov The steam engine is an icon of the industrial revolution. Now Superblocks will be an icon of the software tooling revolution.

@or_weis we found that internal tooling platforms need RBAC much earlier than many other SaaS categories because of the sensitive nature of reads/writes that many tools enable on customer data. So we made it a priority from day 1. You can do RBAC on Apps, Workflows, Jobs, Integrations and you can even do code-level RBAC based on the active user's groups down to a customizing business logic or UI component state (disabled button, hidden form fields etc.). Very soon we'll pull in groups from your IDP dynamically so enable centralized management for IT teams, what would your recommendation be for Superblocks?

@brad_menezes Authorization and permissions are going through a standardization, with policy as code (with OPA's Rego, OSO's Polar, and Zanzibar schemas taking the lead). In addition policy models constantly get more complex - RBAC is good, but ABAC and ReBAC often are required as well (especially if you have multi-tenancy, multi region, or object hierarchy) So I'd look into incorporating tools that can save you and your customers reinventing the wheel.

@or_weis Thanks for the feedback! Great points - we're actually using an open-sourced policy-as-code RBAC system for exactly that reason! We're constantly looking at all of the standards and how to make Superblocks more powerful and access control certainly isn't an exception. Our focus has been to build solid foundations so that we can extend our product to support customers' needs in the future, including being able to support custom roles and permissions. Would love to chat more about any use-cases you had in mind!

@or_weis @brad_menezes Love to see you + your team get a shout out for a great RBAC model. The Oso team is looking forward to supporting you further in the years to come!

@daniel_shushkov it's been great to see Payhawk scale the customer support operations on Superblocks! Really interesting to see how much time can be saved moving from manually calling Postman collections to an application spun up quickly and how new iterations are being made every few days! @gaurab_aryal can share more about the Analytics features we're building too :)

@daniel_shushkov excited for the partnership! Always happy to learn about your needs as we incorporate your feedback into our product

@daniel_shushkov Thanks Daniel for being such a great partner and giving us critical feedback that better inform our product decisions! On top of the observability feature that allows you to monitor your Superblocks apps, workflows, and jobs with your observability vendor, we are also looking to build analytics features that are native to Superblocks. We want to enable you to really understand the usage of your tools in terms of daily, weekly, monthly usage, top users, any security concerns (in combination with the existing audit logging feature), compliance and more. This will ensure that you have better visibility as Superblocks tools continue to roll out across the Payhawk org!