Splatr is your one-stop platform for art commissions. Whether you're an artist or love to support great art, Splatr is here to make the whole process a breeze. Splatr allows you to manage all aspects of the commission process from your dash in either light or dark mode!
Nice work @mommafrittsy - I like how you're keeping user engagement in countries where the product is yet to launch (conversions into buyers-first, then artist sign-ups) - smart!
Does Splatr have any features to support art galleries who would want to feature their artists' work?
@angeloe Thank you so much! My co-founder and I wanted to make it an imperative that Splatr be as inclusive as possible, so even though we can't be offer artist services to everyone just yet, we want them to know, we're still here for them.
At this time, we don't have any for galleries to exhibit work for their artists, but it is on our list of possible feature updates. We're always looking for ways to improve!
What benefit does this provide the artist? It looks like you have not specified the number of times that a client can request changes? What's stopping a client from just being unhappy w/ a commission despite the artist's complete fulfillment of their duties?
If there's a risk of them losing the deposit. The whole point of the deposit is that the artist ought to be paid for whatever time they invest regardless. Deposits are almost always non-refundable. The fact that there's an option for it to be reversed, seems like something clients will undoubtedly try gaming and the artists will suffer. Because the fact of the matter is that despite the artist doing everything correctly and to the client's exact specification, the client may wind up unhappy with the result. How are disputes like this handled?
During the commission process, does Splatter handle copyright management?
@ayushpokh Great question! Specifically, the deposit is to give the artist a signal that the client is committed to the project, as well. It provides a bit of peace-of-mind. A client can request as many changes that an artist is willing to accommodate. There is no set cut-off point, as projects can change significantly. That said, before a commission can be finished, and therefore paid completely, the artist must post, and the client accept, a preview of the commission. This requires the client to acknowledge that the commission is heading in a direction that they approve of.
Splatr provides clients and artists a way to message each other throughout the transaction to ensure that the process is moving smoothly. These messages cannot be changed or deleted, so neither side can say that they said one thing or another that they did not. These steps help to quell any underlying tensions that may upset the process later on.
Splatr's dispute resolution methodology is not automatic. Each dispute gets reviewed to make sure there is a legitimate claim before a deposit would be refunded. A simple dissatisfaction with the result would not be a legitimate claim, especially given that the client would have to have accepted a preview of what their commission will look like. If, though, the posted final image is vastly different from the accepted preview, that, again pending a detailed review, could be grounds for a refund of the deposit.
At the moment, Splatr does not manage copyright during the commission process in any automated way. Users may at any time send us concerns about any potential copyright violation and we will investigate. Once a commission has been completed, the artist has the option to put a watermark over their finished work before it is added to their public gallery.
Splatr.art
Splatr.art
Splatr.art