Shield sends in real time your Facebook and Instagram comments to a designated Slack channel from which you can take actions on every comment: like, hide, delete, reply to the comment or message its author with just on the click without ever leaving Slack! 💯
@geoffroymorel So props for this. My tip: add a "frequency setting" so users can chose when to receive notifications on Slack. For example, we have clients at our agency that will want us to reply in real-time, but for most we have agreements whereby we agree on 2, 6, 8, 12 or 24 - 48h response times. So I know my social media managers said that receiving all comments in real time for several accounts isn't ideal - especially when it's not *necessary*. But overall convenience factor is very high. Good job!
Hey ProductHunt! 👋
I'm so excited to share Shield with you today! 🙂
Shield was at first an internal Slack application I developed this summer when my team started spending a few thousands per day on Facebook Ads: we needed an effective way to moderate every comments below our posts and ads to keep them performing. Answering questions, offering promo codes, blocking the trolls... ✅
It has become so useful that I decided to turn it into an actual product and release it for all, thinking that collecting ideas and feedbacks from more users could only make it better! 🚀
Main features are the followings:
1. Receive Facebook and Instagram comments in real-time 📡
2. Like, hide and delete the comment is just one click ❤️
3. Reply or message the author directly from Slack 💬
In the settings, you will also find a way to automatically translate the comments to a specific language (we use it for our German brands). Also, there is an easy way to specify a list of blacklisted keywords and automatically trigger a hide or a delete on the negative comment. 🛑
Shield is free and setup is super fast (32 seconds)! ⚡️
👉 https://shieldapp.io/?ref=produc...
Let me know what you guys think, feedbacks are well appreciated! ✌️
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