Get more survey responses with our highly configurable in-app survey widgets, automate actions based on answers, and quickly find gaps in the understanding of your users. Our survey solution was built from the ground to meet the needs of ambitious SaaS companies.
Hi everyone,
I'm very happy today to hunt the new product of my friend @mdausinger
I followed his journey and I'm very impressed by the product he is launching today. Very simple to use and very powerful at the same time.
It takes literally 2 minutes to implement.
Congrats mate
As a B2B SaaS Sales Rep, I spent 100s of hours on Salesforce, trying to size up my opportunities.
For every high impact lead, it would be the same dance, trying to capture user trait and feed Salesforce. So many hours on Google, LinkedIn, doing voodoo..
Sizing up an opportunity IS SO PAINFUL.
Very happy to see Refiner solving this through a contextual, design-first and connected approach. Well done, Moritz!
@devishnya1 Great question Denis! When it comes to increasing response rates (a common problem of survey tools), we saw the following things have a very positive impact:
1/ Context matters. Surveys have low response rates when they are badly timed or are not relevant. It's a completely different experience though if a user already has a trust relationship with a brand, is currently using their product, and the questions are relevant to them.
2/ Make it short. If the user knows that the survey is taking literally two clicks, response rates will go up a lot.
3/ Incentives ... as you mentioned. Personally, I don't have any experience with offering things like Amazon coupons or "hard value". However, a nice introduction message where you build personal rapport and simple show gratitude goes a long way.
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Remotive
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