Refiner

In-app Surveys for SaaS & Mobile Apps

6 followers

In-app Surveys for SaaS & Mobile Apps

6 followers

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Automation tools

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Survey and form builders

In-app survey platform for web & mobile apps. Customize every aspect - design, targeting, logic - to get 4x higher response rates than clunky alternatives. Launch NPS, CES, CSAT, PMF surveys with advanced segmentation and 15+ integrations. Transform survey results into market-leading products and better customer retention.

Launch tags:

SaaS

Launch Team

Alex. Delivet

Hunter

Hi everyone, I'm very happy today to hunt the new product of my friend @mdausinger I followed his journey and I'm very impressed by the product he is launching today. Very simple to use and very powerful at the same time. It takes literally 2 minutes to implement. Congrats mate

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5yr ago

Moritz Dausinger

Refiner

Maker

@alexd Thank you Alex for the kind words! Happy to have you with me on this rollercoaster :)

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5yr ago

Rodolphe Dutel

Remotive

As a B2B SaaS Sales Rep, I spent 100s of hours on Salesforce, trying to size up my opportunities. For every high impact lead, it would be the same dance, trying to capture user trait and feed Salesforce. So many hours on Google, LinkedIn, doing voodoo.. Sizing up an opportunity IS SO PAINFUL. Very happy to see Refiner solving this through a contextual, design-first and connected approach. Well done, Moritz!

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5yr ago

Moritz Dausinger

Refiner

Maker

@rdutel Thanks a lot @rdutel!

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5yr ago

Denis Kryukov

?makers Hello, Refiner team. Thanks for this product. What are your thoughts on incentivizing users to actually take part in the given survey?

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5yr ago

Moritz Dausinger

Refiner

Maker

@devishnya1 Great question Denis! When it comes to increasing response rates (a common problem of survey tools), we saw the following things have a very positive impact: 1/ Context matters. Surveys have low response rates when they are badly timed or are not relevant. It's a completely different experience though if a user already has a trust relationship with a brand, is currently using their product, and the questions are relevant to them. 2/ Make it short. If the user knows that the survey is taking literally two clicks, response rates will go up a lot. 3/ Incentives ... as you mentioned. Personally, I don't have any experience with offering things like Amazon coupons or "hard value". However, a nice introduction message where you build personal rapport and simple show gratitude goes a long way.

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5yr ago

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Refiner

In-app Surveys for SaaS & Mobile Apps

In-app Surveys for SaaS & Mobile Apps

Refiner

In-app Surveys for SaaS & Mobile Apps

In-app Surveys for SaaS & Mobile Apps

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