Productly uses AI to automatically log product feedback from all the customer conversations happening anywhere inside your company in a single place!
We can also send you slack notifications for feedback, trends and escalations!
As someone who lead product for a YCombinator startup, I spent a good amount of my day manually logging customer feedback from Intercom, Slack and many other sources.
Productly powered by openAI can now save product mangers and founders like myself more than 10 hours each week ;)
@anirudh_b I believe product managers do it via Google Docs and some questionnaires on the website. Also, we are actively monitoring review platforms. :)
@anirudh_b I am not sure; I believe it requires additional costs, which are limited, so, for now, I think they are good with what they have. Also, we don't have such a big review load. Our niche is very specific. We don't get tons of reviews daily, so it's possible to handle every review manually without stress :)
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