Productly uses AI to automatically log product feedback from all the customer conversations happening anywhere inside your company in a single place! We can also send you slack notifications for feedback, trends and escalations!

As someone who lead product for a YCombinator startup, I spent a good amount of my day manually logging customer feedback from Intercom, Slack and many other sources. Productly powered by openAI can now save product mangers and founders like myself more than 10 hours each week ;)

Notify me based on emotions is a thing🚀 Not all the time I would be glad to hear the feedback from customers😄

@halyna_plagiarismcheck_org haha definitely. May I ask how you are currently tracking feedback though? :)

@anirudh_b I believe product managers do it via Google Docs and some questionnaires on the website. Also, we are actively monitoring review platforms. :)

@halyna_plagiarismcheck_org Would you or your team be interested in bringing all of these automatically to a single place? :)

@anirudh_b I am not sure; I believe it requires additional costs, which are limited, so, for now, I think they are good with what they have. Also, we don't have such a big review load. Our niche is very specific. We don't get tons of reviews daily, so it's possible to handle every review manually without stress :)

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