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We're creating a platform that supports emerging artists by providing services, tools, and a built-in fanbase. Modeled as a cooperative, everyone involved is working for mutual benefit — the artists, the fans and Noon Pacific all contribute to release the best new music, with value flowing back to everyone who helps along the way. Check out the full vision and roadmap on Patreon.
Patreon is the best place to build community with your biggest fans, share exclusive work, and turn your passion into a lasting creative business.
Patreon is a membership platform that makes it easy for artists and creators to get paid.
Fans pay you a subscription amount of their choice in exchange for exclusive experiences & behind-the-scenes content.
Predictable income from your patrons means you can create on your terms. No strings attached.
Patreon customer service is the worst in the world. Somehow they duplicated my account and charged me double. I notified them straight away with proof of the double charges and asked them to cancel this duplicate account and refund the charge. They told me the issue was I was billed for last month and this month on the same day and was a correct charge. I honestly don't think Eleina (their customer service person) even read my email and just sent a standard email response. I proceeded to email her back to clarify and never got another response even after six emails chasing this up. I contacted support again through the patreon website and it was more of the same but from different staff (Sai and Alex). Incorrect information. No responses. Generic responses that focused on just part of my email ignoring my refund and cancellation requests. They refused to have a manager contact me. I have now been charged double three months in a row and I asked them to cancel all of my accounts/subscriptions after I realised how pathetic their service is months ago so I shouldn't have been been charged even the first charge. No refunds. No apologies. No support to find out how to stop this. I've gone to PayPal and lodged disputes. Patreon owe me refunds for seven charges in total and have wasted almost three months of time now. They have no phone number and staff ignore emails they can't be bothered responding to. I will be telling everyone how terrible they are.
a place full of scammers nowadays and patreon 'no refund' policies don't give any support to the customers
I love the platform and the people behind the platform. I am still a noob, but I know people who have been able to realize their dreams in large part due to Patreon.
