orat.io

orat.io

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This is the 4th launch from orat.io. View more

oratio Automate

Automatically chat with customers on Messenger, Viber & more

oratio Automate makes it easy to automatically reply to your customers' questions on Facebook Messenger, Viber, Telegram, Kik and soon Twitter – all on one platform.

Let smart chatbots do the work and focus on what matters, your customers.

oratio Automate gallery image
oratio Automate gallery image
Launch Team

What do you think? …

Bernhard Hauser
Thanks for hunting, @__tosh! Team oratio is excited to launch Automate with the PH community today! This particular feature helps companies to instantly reply to frequently asked questions on Facebook Messenger, Viber, Telegram, Kik and soon Twitter DMs with the help of smart automation. We realized that messengers are already very important channels for people from all over the world to stay in touch with their friends and families. Now we enable businesses to catch up and offer a smart and convenient way of getting in touch with their customers! Some highlights: • Automate detects words and phrases & responds to them in over 16 languages even when users make typos • All major networks are supported: Facebook Messenger, Viber, Telegram, Kik and soon Twitter DMs • A Conversation Menu makes information quickly accessible across all supported networks • Every conversation can be sent over to a human agent and hence switch between personal and automated responses (see the GIF!) Check out a live demo on Messenger at m.me/teamoratio and ask questions about e.g Telegram, Viber, prices, ChatbotConf – or simply request human support! Now it's your time, please leave us your questions and feedback 😇 We are here and we are listening!
Michael Kamleitner
Wohoo, great work @_bernhard! I just wish this would work with my personal FB/Messenger profile...
Bernhard Hauser
@_subnet I imagine my mom texting me like 'What do you want for dinner' and the answer would always be '🍕'
Michael Kamleitner
@_bernhard Haha, my mom is not on FB Messenger (or any messenger) - luckily!! But seriously, the more business communication moves to FB messenger (whether you like it our not), the more need I see for simple things like out of office, forward to email etc. Unfortunately , afaik, the FB API doesnt really support personal Messenger profiles, does it?
David Pichsenmeister
@_bernhard @_subnet unfortunately not for personal messages :( I would love to have it for personal messages too
Natalie Korotaeva
Nice video explanation :) Btw do I need to know how to code to set up Automate? or how doest it work?
Bernhard Hauser
Thanks @natalie_korotaeva! It's straight forward and you don't need to know a single line of code. First set your desired language, then pre-define your answers in Knowledge Base and enter the words & phrases Automate should respond to ✨ Ready! You can find all the settings in the Configure menu of your oratio account.