MailerSend is a powerful transactional messaging service that gives developers a quick start in setting up transactional email and SMS, while also allowing marketing and design teams to easily contribute without coding skills.

Transactional emails are a must for every business, and MailerSend made it really easy to use the SMTP to notify my users of any changes. I found great support from their team as well.

They can cancel your account at will without any refund — and the whole point is, you paid for a service you couldn’t even use! This was my first time using this company’s email API. When the test went smoothly, I proceeded to pay for a 100K email subscription plan. On my very first send, after sending only around 1,000 emails, they notified me that my email list had a high bounce rate (around 10%) and suspended my account. Alright, so maybe we can recheck our email list and resubmit? MailerSend: No! Your email bounce rate is too high — your account is being SUSPENDED immediately! Me: Fine, then how about a refund? MailerSend: No, because you violated our policy, there will be no refund! I’m really curious — is this some new business model now? If a customer accidentally violates an alleged policy, you can just suspend their account, not provide any service, and keep the money without issuing a refund? I’m not sure if this is legal, but we reserve all rights to pursue legal action. Well, one good thing did come out of this: thanks to MailerSend’s terrible experience, we found another email service provider that is more than 50% cheaper — and successfully delivered all of our emails. WELL DONE!

A good product for sending emails.

MailerSend’s SMS API is a transactional messaging service that helps businesses reach customers with important updates delivered directly to their phones. Send shipping updates, order confirmations, appointment reminders, 2FA, and more.

Hey everyone! I’m Agathe, Product Lead at MailerSend. The MailerSend team is super excited to introduce our new feature, Transactional SMS API! For those of you new to MailerSend, it is a transactional messaging service that gives developers a quick start in setting up transactional email and SMS, while also allowing marketing and design teams to easily contribute without coding skills. With the introduction of MailerSend’s SMS API, users can now deliver their transactional messages to customers and users directly to their mobile phone number. With more ways to connect, businesses are able to enhance the customer experience by providing important updates to customers in the way that is most convenient to them. Transactional messaging success is all about deliverability. We’re ensuring that users of our SMS API receive the same great delivery rates through our powerful sending infrastructure built for scalability and deliverability, supported by our SDKs and rich documentation. Here's some of the SMS API benefits and features: - Send high-volume, toll-free SMS with a unique and recognizable phone number - Smart delivery system increases deliverability and reduces costs - SMS are automatically encoded and segmented so customers receive your SMS as a unique text message - Send messages with our SMS gateway and benefit from our robust and redundant network of carriers - Use webhooks to post SMS updates directly in your app, and instantly act on failed deliveries - Automatic unsubscription list management - Add a personal touch and include important transactional information using your recipient’s metadata - Official SDK libraries including PHP, Go, Python, Node.js, Ruby and Java - Test your integration without any commitment with the trial phone number, offered to all premium accounts for free: send SMS to verified numbers you own before purchasing a number - Quick integrations with 3000+ apps to start sending SMS combined with email triggers using our Zapier integration - Use inbound SMS routing to automatically parse incoming SMS to your app and engage with customers - Access to real-time activity MailerSend’s Transactional SMS API is now available in the MailerSend app. All Premium plan users will receive a free test phone number to try it out. SMS is currently available for North America but don’t worry—we’re working on taking the feature international! Give it a go and let us know what you think! We’d love to hear all feedback, suggestions and questions. Thank you, Agathe.

@agathe_brusset Congratulations on the launch of the transactional SMS API! I know how passionately you work on delivering the best features for MailerSend clients! Keep it going!

@agathe_brusset Congrats on the launch 🚀

@indre_sizovaite Thank you! Yes, the team has worked very hard for this feature, and we're very happy to finally show it to the world!

@fares_aktouf Thank you! 🙇‍♀️

@agathe_brusset you're welcome

This is probably the easiest transactional email tool to work with, so glad you have also introduced SMS API! Thank you! 👏👏👏

@sophie_christina_wilson Thank you! Glad you like MailerSend 😃

Congratulations on the launch!🚀 I use MailerSend transactional emails for my digital business and can't wait to start using the SMS feature when it's in Europe. Looking forward for the future releases too!

Thank you @amer_farah ! Yes, we're already working on bringing SMS to the rest of the world, stay tuned for more updates! The roadmap is here : https://www.mailersend.com/roadmap

Transactional emails are a must for every business, and MailerSend made it really easy to use the SMTP to notify my users of any changes. I found great support from their team as well.

A good product for sending emails.

MailerSend

Smarter transactional messaging tools to work faster

Smarter transactional messaging tools to work faster

MailerSend

Smarter transactional messaging tools to work faster

Smarter transactional messaging tools to work faster

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