LiveChat for Instagram

Effortlessly talk to your customers via Instagram.

51 followers

The newest integration between LiveChat and Instagram allows you to talk to your customers via Instagram from the same place as your other channels and solve their problems in no time.

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Launch tags:

Social Media•Customer Communication•Bots

Launch Team

Andrii Fedyk

LiveChat for Instagram

Maker

Hello, Product Hunt! I’d like to show you the newest integration between LiveChat and Instagram that will allow you to manage your customer communication via Instagram without the necessity to open the app and your business account every time. It doesn’t only let you respond to direct messages and story replies in LiveChat, but also: - shows you stories you’ve been mentioned in and allows you to respond to them; - provides customer account information in the agent app during the chat; - allows you to track chats via Instagram in the Reports section; - introduces the ChatBot into the game and automates your communication. With ChatBot support, you can add quick replies and automated responses to your Instagram account and provide your customers with immediate support in the most repetitive cases. Let me know what you think!

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3yr ago

Fares

@fedyk_andrew Congrats on the launch 🚀

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3yr ago

Andrii Fedyk

LiveChat for Instagram

Maker

@fares_aktouf thank man, appreciate it!

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3yr ago

Said

Notion Ultimate Second Brain

@fedyk_andrew Congrats on the launch 🚀🚀🚀🚀

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3yr ago

Fares

@fedyk_andrew you're welcome

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3yr ago

Ankit Sharma

Looking good, but what is the main difference between Instagram chat and LiveChat? As Instagram gives a chat option on web also.

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3yr ago

Andrii Fedyk

LiveChat for Instagram

Maker

Hey @ankitsharmaofficial, good question!! Instagram web is just fine for personal usage or small businesses. When business grows, the number of messages rises as well. If one person can't reply to all those chats, LiveChat can be handy. LiveChat + Instagram distribute all those messages among the team. Also, you can have their channels like Telegram, Viber, LINE or Whatsapp connected to LiveChat and have all communication in one app. In addition, LiveChat supports ChatBot, which can noticeably relieve the support team 😉

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3yr ago

Angeli Zhao

Flamme – The AI Couples App

Congratulations on the launc Andrii! As a social media marketer, I love this!

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3yr ago

Andrii Fedyk

LiveChat for Instagram

Maker

@angeli_ thanks, Instagram is pure gold for social marketing. And there are many so many features that can be integrated with LiveChat. For instance, Instagram Ice Breakers will be available in the next few weeks 😉

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3yr ago