Lancey

Maker

Hello PH community! I'm the co-founder of Lancey. Excited to officially launch today! Teams are spending more and more time on operationally heavy tasks. Things that don’t make an impact but need to be done. Work for the sake of it. One of the biggest unlock of using AI effectively is the ability to help improve productivity and get teams moving faster with less. Product teams are guilty of this. We've built Lancey to help product teams make great product decisions while skipping the busy work. We're starting with helping teams turn customer feedback into building blocks of what you can prioritize and defend. We'll be adding more surface area to the product so we can embed ourselves deeper into the product teams workflow. Here’s what you can do with Lancey - example use cases: 🔁 Automatically set up AI agents to process, categorize and extract insights from customer feedback 🎫 Generate tickets and issues based on high impact areas 📈 Measure the impact of new feature launches If you want to reimagine how the best product team work and have feature suggestions, drop a comment. We'll ship you Lancey merch if we end up building what you request.

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10mo ago

Karthik M S N

Zipy

@adi_patel Congrats. How is it different from Product board or Zeda?

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10mo ago

Adi Patel

Lancey

Maker

@chethan_bm thanks, appreciate it!

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10mo ago

Adi Patel

Lancey

Maker

@msnkarthik hey Karthik, don't have enough details on Zeda but very familar with Productboard. We've heard from customers and product teams that they end up spending a lot of time dealing with the firehose of feedback manually and when you have 1000+ items coming in weekly, things get missed easily. We've eliminated the need to manually pull out the important bits from the feedback and automatically use your product context to figure out what's important and what product area it relates to. It means teams spend 30 hours less per work on operationally boring work while still seeing the same quality of insights!

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10mo ago

Daniel Baum

Sleek Pay

@adi_patel congrats Adi! Excited to try Lancey!

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10mo ago

Adi Patel

Lancey

Maker

@daniel_baum let's get you onboarded!

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10mo ago

Mike Kerzhner

Product Hunt

Congrats on the launch, @adi_patel! Love the loom demo. Would love to hear a concrete example of how a (hypothetical) team operates at the moment and where Lancey gives that team a big advantage. Also, what's the sweetspot teamsize where Lancey is really helpful?

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10mo ago

Adi Patel

Lancey

Maker

@mikekerzhner thanks Mike! A product team at a Series B company that gets over 100+ feedback items from their customer channels (Gong calls, support tickets, emails, slack) won't spend more than 10 mins a week manually going through these items. They end up prioritizing what the loudest voice wants due to lack of time to process all of this information. Lancey comes in and automatically processes all of this, 24/7. When something important is picked up across all of these sources, we flag the insight to the right PM so they can figure out if its worth prioritizing along with what the impact of it can be. And then post launch of a new feature, you can use our AI assistant (Merlin) to figure out if the users who complained about a feature or provided feedback actually ended up using the feature. Close the end to end loop! Due to the nature of the product, Lancey customers typically end up being post-PMF companies (B2B/B2C are both fair game).

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10mo ago

Mike Kerzhner

Product Hunt

@adi_patel thanks for breakdown!

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10mo ago

Vlad Goncharov

Eonian DAO

@mikekerzhner @adi_patel Brilliant work, very usefull!

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10mo ago

Deepak Singla

It has been so cool to see Lancey evolve. Love how @adi_patel have listened to feedback and just smashed the product out of the park. Lancey has made our life so much easier

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10mo ago

Adi Patel

Lancey

Maker

@deepak_singla thanks Deepak for trusting us from day 1 and being huge supporters!

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10mo ago

Lancey

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