The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.
@bilal_chaglani Thank you for the feedback and support 🙂. We can definitely check if there is an option to collaborate between LabiKnow and BotSpace to have BotSpace integration available to LabiKnow customers. Just a thought 🙃
Thank you for this questions @kirill_kirikov 🙂
LabiKnow is a Help Center Portal with Knowledge Base, Announcements, Self Service Support Widget, Public Roadmap and Feedbacks. It is designed for solo founders who are doing customer support themselves or have a small team of founders/ colleagues who are doing customer support. It is designed to assist customers with help articles and if a customer has a question a ticket will be forwarded to your email address.
However, if you have a bigger team and need departments, sla policies, auto responders, shared inbox, live chat. You can add LabiDesk - shared inbox and LabiChat - live chat and you will have a better and more affordable full fledged helpdesk solution LabiKnow - alternative to Zendesk. I would be happy to demo you the product and tell you more about advantages over zendesk 🙂
Thank you for hunting us @kevin 🤗
Hey Product Hunters 👋
🤗 My name is Ivanna, I’m co founder and chief inspiration officer @ LabiOffice Suite
And today I’m very excited to present to you our first product from series of B2B apps that we are launching as a part of LabiOffice Suite solution.
🚀All-in-one Customer Portal App - LabiKnow:
Help Center Site Builder
Knowledge Base for Customers
Help Widget for Self Service Support
Announcements feed to engage
Public Roadmap and feedback collection to build products together with your customers.
☘️Everything 100% bootstrapped and organic :) Your support means a lot to us!
We are building an all-in-one solution for business automation - Development, Management, Marketing, Sales & Customer Support.
😽Discounts & Special Offer
We have an ongoing Lifetime Deal for LabiKnow app which comes with LabiDesk - shared inbox and LabiChat - live chat upgrades.
🙌Feedback & Support
As we are building this product based on customer feedback - your feedback is highly appreciated and your comments below are very welcome!
Don’t hesitate to reach out to us and share your thoughts hey@labiknow.com.
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