Just Ask Users is a tool suite for teamwork and sensemaking (synthesis) in UX research. UX Research can get messy. Move your indispensable observations from scattered post-its, notepads and spreadsheets to one central place for team-based sensemaking. Just Ask Users makes it easier for you to discover patterns and themes from research observations.
We've built exciting new features in the meantime.
Our software is now a "sense-making machine for UX researchers".
As a researcher, now you can...
* Capture observations that you made during a user study
* Tag those observations with tag names to categorize them (according to participant, situation, user's emotion, complexity, point in time, whatever category you find important)
* See recurring themes and patterns because our system clusters observations for you, according to the tags that you entered
* Upload photos from your Dropbox as evidence for your observations (e.g. photos of the user's environment from an in-context study, or screenshots from a usability test, and much more...)
* Mark significant spots in those photos (e.g. an item on the user's desktop or screen) and annotate each spot with an observation that can be tagged, clustered, etc.
* Hold a debrief meeting with your team, looking at the Themes that our software helped you to find, making collaborative decisions which themes should be treated as opportunities for design, and to brainstorm new solutions for those opportunities.
We have also changed the Freemium model so that you can now conduct an ENTIRE UX research project with MULTIPLE studies, for FREE. This way, you can fully explore the service before subscribing to it. We want you to get value from our software before you pay for it.
Save 50% of the time for the analysis of your user research results using our system!
How does that sound?
Cheers,
Matthias
I've tried their recruiting service for user tests, and although there could be some UX improvements to the process, it's working and seems to be a good way to recruit targeted user groups for user interviews. It cost $20 per participant (+ what you decide pay to the participant).
We pivoted. User recruiting is becoming so difficult that a machine is simply not creative enough to do it.
Requests from professional UX researchers (such as "bring me CEOs of companies in Scotland who earn more than 500k per year") showed us that humans can do this better in the real world, instead of a machine crawling the social networks.
Our _new value proposition_: Plan, manage and track your UX research projects and get more done.
We created a _collaboration platform for UX teams_ who want to...
* get findings by talking to users
* derive opportunities for UX improvement from those findings
* generate product and design ideas to enhance their product.
Our new collaboration platform helps those teams to organize their work:
* create research questions
* define tasks to find the answers/insights for those questions
* assign those tasks to team members
* hold each other accountable to solve the tasks
Get more done in a UX research project. Use "Just Ask Users" to help you with the boring stuff so that you and your team can focus on the creative part.
Sign up for free and try it for yourself! We welcome your feedback!
Monito