A customer support tool built for small business, for those, who don't have resources to keep a support team and cannot always be online. Asynchronous. Email based.
I'd be happy to pay, currently using Zendesk, it's pretty expensive even for 1-2 team members only. Looks great and I will try soon.
The switch to Jelpy would make us have fewer features, so the price would have to be quite cheaper than it :)
Hi hunters!
We are eager to show you our customer support application - Jelpy.io
Together with my wife Jenny we have been working on this project for 3 months.
This application is dedicated to small agencies so we try to keep it simple yet functional. We want businesses to keep calm and focus on their goals and not be distracted by instant notifications. Jelpy is asynchronous. It works via e-mail.
This app collects feedback from customers, attach files, add extra user information and send it to Jelpy.
We provide an interactive on-site widget to collect feedback. It is installable just in minutes. It is 100% Javascript controllable.
We also offer REST API for your mobile and command-line tools.
Custom message properties supported as well (like auth status, user balance, etc)
(though, the docs ain't ready yet -- we work on it)
BTW, Jelpy supports virtual mailboxes so you can forward mail from your current info@ (or support@) post boxes.
Feel free to comment.
We hope you'd enjoy it!
Landen
Jelpy
Jelpy
Jelpy
Jelpy