Set aside your spreadsheets and fragmented management for iTop SaaS, an efficient customer services management tool. iTop is a comprehensive solution dedicated to your team’s performance and your clients’ satisfaction.
Hi hunters !
Léonie from the iTop SaaS team. We've been working on this project for the past 2 years. And we are finally able to show it to the world !
Our main aim was to create the perfect service management tool for IT teams with ease of use and quick deployment always in mind. As IT professionals, we know how hard it can be to juggle with our different tasks while preserving quality of services. And we know how a good tool can impact our work.
We believe we manage to answer those issues but don’t take my word for it! Come see it by yourself (and you can use it for free 😊)
Here are a few of the main characteristics and features:
- We offer two plans for now, one of them is free
- We are built on an open-source project (https://sourceforge.net/projects...)
- iTop SaaS has an integrated CMDB to manage your assets
- You will be able to manage your interactions through an user-friendly customer portal
- There is a full services CRM to manage your contracts, SLAs, coverage windows and so on
- And many other exciting features such as : impact analysis on incident, service demand & incident management, multi-organization mode, personalized FAQs, precanned replies and so on !
We are looking forward to your feedbacks,
Thank you for your interest in iTop SaaS !
Léonie
iTop SaaS