A Trello Power-Up by Hipporello that streamlines client communication and ticketing. Collect requests through emails or forms on a branded web portal in your Trello board. Hold a two-way conversation with clients and manage customer support collaboratively.
This is the 2nd launch from Service Desk for Trello. View more
Service Desk for Trello
Streamline client requests with forms and emails on Trello
A Trello Power-Up by Hipporello that streamlines client communication and ticketing. Collect requests through emails or forms on a branded web portal in your Trello board. Hold a two-way conversation with clients and manage customer support collaboratively.
Hello Product Hunters!
I’m glad to be back in touch with you. A lot has happened since we launched our Service Desk for Trello three years ago, and I wanted to share an update with the Product Hunt community.
The Service Desk Power-Up was born as we noticed that there was a need for handling client communication and tickets easily for over 2 million teams using Trello. We built a client portal, forms, email integrations, automations and more to ease the process for teams on Trello.
Over the last three years, we have gained customers of all team sizes from all over the world, using our product as an IT help desk, bug tracker or HR ticketing system. 🌍Among them, there are solo entrepreneurs that are collecting leads for their consultancy businesses, and agencies handling multiple projects or global enterprises managing their ticketing systems.
With the Service Desk Power-Up by Hipporello, what you can do include:
- Collect customer requests from forms
- Receive emails to Trello as cards
- Reply to customers directly from cards
- Send automated messages to clients
- Set access policies for forms and emails
- Assign requests to agents automatically to ensure nothing is missed
- Forms and emails that update/populate custom fields
To celebrate the relaunch of our Service Desk product, I’d like to offer 20% off that gives you a discounted price for 12 months. Simply use the code “PHD20” when subscribing. 🎉
Lastly, we would love your feedback on the product. Let’s work together to make it even better! Feel free to leave your comments below or reach out to us at growth@hipporello.com.
We use Hipporello's service desk daily at my company for HR requests and we love it! Their team is extremely responsive and the price is fair and affordable, highly recommend!
I am proud to be a part of this team. If you're looking for an easy and efficient way to manage customer requests, look no further than Service Desk. With its seamless integration with Trello, you can receive and track customer inquiries via customized forms and email communications all in one place. Say goodbye to scattered information and hello to streamlined customer support with Service Desk.
Glad to be a part of the building team. We use it for our product development purposes as well. It’s incredibly easy to use and its functionality is outstanding. I would definitely recommend it!
Applicant Tracking for Trello