Boost your Shopify store with Gojiberry Survey & Feedback. Deploy customizable post-purchase surveys for key insights. Integrates seamlessly with Shopify for actionable data. Enhance marketing and increase conversions effortlessly.

👋 Hey Product Hunters! Sherry here, cofounder of Gojiberry. 📝 What We Do Today marks an exciting milestone as we launch Gojiberry on Shopify! Our tool enables store owners to easily create engaging post-purchase surveys. By integrating directly into your Shopify store, Gojiberry helps you gather valuable insights right after the checkout process, ensuring high response rates. Our goal is to help you understand your customers better, improve your services, and enhance product offerings through actionable feedback. Using Gojiberry is as straightforward as installing any Shopify app and offers deeper insights as you interact directly with your buyers. 🛠 Why We Built It Our journey began when we noticed a gap in efficient customer feedback tools tailored specifically for e-commerce platforms. Having formerly worked in the online retail industry, we experienced the challenge of gathering post-purchase insights first-hand. We developed Gojiberry to solve this by allowing easy and quick survey creation that integrates seamlessly with Shopify, enhancing the customer experience without disrupting the purchase flow. 🏅 Our Quality Guarantee We are committed to providing a seamless integration that enriches both the store owner and customer experience. We’ve meticulously crafted Gojiberry to fit into your sales process smoothly, ensuring reliability and ease of use. Our tool is free to start, the first 100 responses are on us. If you are on the Gojiberry Plus plan, and our tool doesn’t meet your expectations for any reason, we offer a straightforward, no-questions-asked refund policy. 🚀 Special Offer for Product Hunters We’re excited to offer Product Hunters an exclusive opportunity to upgrade to Gojiberry Plus for just $15 USD per month (50% off the normal $30 USD price tag). With Gojiberry Plus, you can enjoy unlimited survey response collection, as well as unlimited survey questions. You can also easily hide the Gojiberry logo from your survey – making it more consistent with your branding. Stay tuned for more perks and features. Need more? Feel free to reach out! Let’s enhance your Shopify store together! - Sherry

I started using Shopify recently, so I'm glad I found your product! Sherry, congrats on Gojiberry's launch! Do you have any tips on how to make customers answer the questions? Usually, that's the main challenge.

@anastasiia_stepko Hi Anastasiia! Glad to hear that you've started using Shopify! Response rate is definitely something we've been keeping in mind when we develop our product. Here are a few features we have that ensures customers are willing to answer the questions: - Offering incentives: We have different options for giving incentives, ranging from coupons to loyalty points. This does not only help increase the response rate but also promotes repeat purchases. - Unobtrusive design: We make sure that our UX does not disrupt the customer's shopping journey. It only appears in places that they won't mind answering a few questions. - Templates to ensure best practices: Often times the survey could be hard for the customers to answer because of the design. The response rate will drop if it requires too much thinking for the customer (especially when there's no incentives) I hope that helps! And good luck with your Shopify business!

@sherry_wu1 Thank you a lot for sharing some tips! We have to give it a try and see what works for our audience!

Hey @sherry_wu1 congrats on the launch! 🥳 What could be the USP of your product which makes it different from another?? keep going.

@sherry_wu1 @sheikhirfan10 Hi Sheikh this is Tim from Gojiberry. Thanks for your question! Gojiberry takes a holistic strategy when gathering user insights for your store. Unlike apps that simply provide a survey, we as user research experts focus on the different touch points your customers have with you during their purchase journey. Such touch points can include pre-purchase, post-purchase, after sales, offline events, and more. By taking into consideration the different needs of your users at these different touch points, we can recommend better methods that match the desired improvements and goals of your store. This holistic outlook has guides us in how we designed our surveys, and in upcoming features on new ways to utilize zero party data. We are excited and can't wait to bring them to you!