San Diego Union-Tribune

San Diego Union-Tribune

San Diego, California & National News

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Its name derives from a 1992 merger between the two major daily newspapers at the time, The San Diego Union and the San Diego Evening Tribune.
GoGoGrandparent gallery image
GoGoGrandparent gallery image
GoGoGrandparent gallery image
GoGoGrandparent gallery image
Launch tags:
Productivity•Tech
Launch Team

What do you think? …

Justin Boogaard
Maker
Hi folks! GoGoGrandparent makes it easy for older adults to use services that will help them stay independent. We're starting with making it really easy to call a ridesharing service without having to use a smart phone. Using the service is super simple: when registered callers call (855) 464-6872 they'll hear: "Please press 1 for a car to pick you up from your home, please press 2 for a car to pick you up where we dropped you off last or zero for the operator". We're starting with rides but are already testing food delivery and home care services. You can learn more about our story here (sandiegouniontribune.com/news/2016/apr/10/gogograndparent-uber-seniors-without-smartphones) - we built it for our grandmas. The service is automated, available everywhere and we have 24/hour phone support. T​hough the average age of our callers is early 80's, t​here ​are no age ​restrictions - in addition to older adults our second largest demographic is the visually impaired. Our fares include an additional $0.27/minute phone service fee, which from what we've seen comes out to an average of between $3 and $4 per ride. ​​We do a lot on our end to customize the experience for older adults. ​When someone registers we'll send them a brochure about how it works and a business card with our numbe​​r​ on it.​​ ​Family members can get automatic text updates whenever a loved one uses the service​​. ​Check out our website and try the demo, if you have any questions​ post them here!
Neil
GoGoGrandparent is an amazing service and I'm so excited to see you take it across the country and keep expanding! So proud!
Shahan Khan
@justinboogaard Congratulations on launching! Absolutely ❤️ the idea, and really excited for it 😊
Varadh Jain
@justinboogaard looking forward to continuing to see Ben big impact you're going to have! #technologyforall
Matthew Boogaard
@justinboogaard Cool last name Justin!
Justin Boogaard
Maker
@boogsau Are there more of us?! I know of one, in Australia, my sister found him on Facebook. His grandfather is from the same fishing village as mine.
Jack Smith
looks very cool. from the screenshots, i can't see how the grandparent would know the car license plate # though, which is normally displayed in app
Justin Boogaard
Maker
@_jacksmith The system is primarily audio, the texts are what goes out to family members. When someone calls in and selects where they want to be picked up, then when they get matched with a driver they hear: "Thanks for waiting! Your driver's name is John, John will be there in 5 minutes. John is driving a gray Toyota Camry and the first two letters of John's license plate are 7, J."
Robert Jackson
@justinboogaard Important to note: the first two letters of a license plate are issued sequentially by region, so in CA for example you'll see lots of "7J" or "6J" license plates. You'll definitely want to go for the last two letters of a plate, which are random.
David Lung
Maker
@robertjksn @justinboogaard thanks for the info Robert, we'll make that change right now!
Kevin Hale
Hunter
GoGoGrandparent is an automated hotline that lets older adults use services that will help them stay independent. First - they're making it possible for the elderly to call a ridesharing service without the use of a smart phone. I'm excited to have my grandparents try them out. We're also excited to have them in the Summer 2016 batch of YC,
Justin Boogaard
Maker
@ilikevests Thanks for hunting us Kevin, we're really happy to be here!