Simply tell us where you’re heading, and we’ll show you the best guided tours, skip-the-line tickets, and must-see attractions your destination has to offer.
Subscribe
Sign in
Simply tell us where you’re heading, and we’ll show you the best guided tours, skip-the-line tickets, and must-see attractions your destination has to offer.
Advertised a guided trip to Hatta Mountains, Dubai. The guide did not know English, was uncertain about how to get to Hatta and almost hit several cars before hard braking. We were too uncomfortable so called the trip off after half an hour. We asked GetYourGuide for a refund, they wouldn't and advised the agent to alter their advert to include "no guide". Do not use this company they are a rip off. There a far better alternatives out there.
NOTICE: avoid they don’t solve things just this is not GetYourGuide is GetYourMoney Unfortunately, this booking platform doesn't cater for customers. avoid making bookings through GetYourGuide, because if something goes wrong and you need to contact the actual service provider, they won't be able to help. GYG provides wrong contact numbers and when you use ASS they don't resolve it and always return the blame to the user. I booked a visit and had an unforeseen event 30 minutes before the start I tried to contact them by all means, including GYG's ASS and nothing. I couldn't go on the tour, and I could have done it, it was on foot. Now the GYG ASS informs me that I should have cancelled 24 hours before, as if I had known then that I was going to have an unforeseen event 30 minutes before, it would have been enough to make a functional telephone contact directly to the provider and everything would have been resolved. Incompetente.
Product Hunt
GetYourGuide is my go-to app whenever I travel - always see what interesting tours and activities are available in a new city. Or even discover things in a place I've been to often. Disclosure: our fund Heartcore Capital is an early investor in GetYourGuide :)
Pros:Very wide and deep product offering, gets me to do new things in a city I visit
Cons:More and deeper walking tours, please!