Skip customer service and go straight to the top. EasyComplaint helps you write professional complaint letters to airline and service company executives—with AI-generated emails and verified contact info.
👋 Hi Product Hunt! I’m Fan, the maker of EasyComplaint.
I created this because I was tired of being ignored by customer service when something went wrong — and I realized that the only time I got results was when I went straight to the executives.
💻 Story #1: Left My Laptop on a Cathay Flight
I left my laptop on a late-night Cathay Pacific flight. The next morning, I reported it. I even used FindMy to prove it was still in their airport facility — but customer service kept saying “we can’t find it.” Only after I emailed Cathay’s CEO and filed a police report did they suddenly "find" it.
🏝️ Story #2: Resort Facilities Closed, No Refund from Hyatt
I booked a Dreams resort (Hyatt-owned) where multiple facilities were closed — with no notice. The experience was disappointing, and when I asked for compensation, the manager said no. After I emailed Hyatt’s CEO and COO, I got a refund for half of my stay.
🚨 The Problem
Whether it’s a canceled flight, a closed resort, or a surprise bank charge, most people don’t follow through on complaints. Why?
1. Writing a solid complaint takes time
2. Customer service reps give scripted apologies
3. Escalation feels pointless
4. And for “just” $50 or $100, we’re told to give up
But for many people, that “small money” isn’t small — it could mean groceries, bills, or part of their travel budget.
💪 What We Stand For
EasyComplaint helps you fight back. We use AI and automation to make professional complaints effortless and effective.
1. We help you write clear, persuasive complaint letters
2. We find executive emails so you send it to people who actually have power
3. We guide you with regulations, community-tested strategies, and follow-ups
✅ Why It Works
1. Executives care about one thing: reputation.
2. They don’t ignore well-written, documented complaints—especially when it lands in their inbox.
⚙️ How It Works
1. Tell your story – Our form guides you through the key facts
2. AI drafts your email – Tone, structure, and clarity built in
3. Send it to the right executive – We provide accurate contact info
4. Track and escalate – Get help following up or filing to agencies like DOT, CFPB, or BBB
🎯 Who It's For
1. Busy professionals who don’t have time to argue with call centers
2. Travelers, students, seniors, and everyday consumers
3. Anyone who’s ever been told: “There’s nothing we can do”
We believe your voice deserves to be heard—and that tech should work for you, not just for big companies.
Check it out, and if you’ve ever had a complaint that didn’t get resolved, I’d love to hear your story 👇
Let’s build a more accountable world, one email at a time.
