Document collection by Superdash

Hey, I’m Akhil Thomas. I’ve been around the block with product launches — cheering from the sidelines, shipping quietly in the background, clapping for others. But somehow, I never made it to the “Maker” badge. Until today. After countless launches (and a few launch fails), here I am… officially a Maker on Product Hunt for the very first time.

Over the past two years, our team has focused on tackling use cases where conversion rates have historically remained in the low single digits — often because it's simply not feasible for humans to follow up with hundreds of thousands of customers manually.

We’ve been deploying voice, text, and hybrid AI agents to run multiple experiments in parallel — testing whether intelligent agents, automation, and workflows can significantly improve outcomes.

And we realized we could use this hybrid approach to solve some of the long-standing problems that have created operational chaos across fintech, banks, NBFCs, and consumer companies.

Today, we're launching one such hybrid solution — document collection.

Our document collection agent can:

• Request and collect documents from customers

• Answer their questions in real time

• Check if the submitted documents meet your criteria

• Ask for a re-upload if needed — and explain why

• Follow up via call or WhatsApp if a customer becomes inactive

We’d love to hear your thoughts on document collection and what other use cases you think a hybrid approach could solve

Please leave your comments below.

Congrats! It sounds promising!!

This sounds like an incredibly powerful tool! The ability for the AI agent to follow up in real time on WhatsApp, check if documents meet criteria, and even explain why a re-upload is necessary, is a game-changer. How the AI handles edge cases where customers might not understand the specific document requirements or where documents might be unclear?