DingAI – Boost Shopify Conversions Product Information and Latest Updates (2025)

Maker

📌

👋 Hey everyone, I'm Roee, and together with my partner Eitan, we've been deep in the world of eCommerce for years — running stores that brought in hundreds of thousands of visitors each month. And yet, the same question kept haunting us: What’s going on inside people’s heads when they browse a store… but don’t buy? We kept seeing the same pattern: Out of every 100 visitors, maybe 2 or 3 would convert. And we’d ask ourselves — what about the other 97? They’re scrolling, clicking, showing interest… and then they vanish. It drove us crazy. Because unlike a physical store, where you can walk up to someone and ask, "Is something unclear? Do you have any questions? Can I help you decide?" — online, you have no access to their thoughts. And deep down we knew it: People don’t leave for no reason — they have objections. Doubts. Questions. Uncertainties. But we had no real way to know what those objections were. We tried everything — live chat, detailed FAQs, optimized product pages… but if the customer doesn’t reach out first, you’re flying blind. That’s exactly why we built DingAI. 🎯 What does DingAI actually do? It asks your visitor one simple, targeted question, right when they’re browsing your product page. (For example: "What would you like to know before buying?") Based on their answer, our AI replies instantly — breaking the objection and pushing them toward a purchase. (e.g. "No worries — we have a size guide + free returns if it doesn’t fit!") And it all happens automatically — even if you’re offline. 📊 But the real magic is in the insights dashboard: DingAI doesn’t just help your customers — it helps you understand them. You get a full view of what people are really asking. Which objections are killing conversions. Which phrases show up again and again. Then, our AI analyzes the data and gives you actionable insights — like “70% of visitors are worried about sizing,” or “many users are unclear about shipping time.” You’ll also see who chatted with the AI and ended up purchasing, so you know what’s working — and what to improve next. This is a tool 100% built for one purpose: increasing your conversion rate. 🤖 And how is it different from live chat? Most visitors don’t reach out. Live chat waits for the customer to speak up. DingAI starts the conversation — at the right moment — and responds instantly like a skilled salesperson who knows exactly what’s holding the customer back and how to handle it. It’s not just a chatbot. It’s a conversion engine that runs itself. We're genuinely excited to finally launch this. If you're in eCommerce, you’ve definitely felt this pain. We’d love for you to check it out, leave a comment, ask a question, or just tell us what you think 🙏 Thanks for being here ❤️

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3d ago

Masum Parvej

@roee_lif How do you handle vague answers like “just looking” or “not sure”? Can the AI still drive value from that?

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3d ago

Roee Lifshitz

Maker

@masump Great question — and yes, DingAI is designed to handle those kinds of vague answers intelligently.

When someone replies with “just looking” or “not sure,” the AI doesn’t just stop — it follows up with a gentle nudge like:

“Totally fine! Is there anything specific you're unsure about? Maybe sizing, delivery, or something else I can help with?”

This often turns vague replies into real objections we can address.

But even if the visitor doesn’t reply again, DingAI still learns from the pattern.

If lots of users say “not sure,” the insights dashboard might reveal:

“27% of users gave vague answers — most during the sizing or shipping section.”

So even unclear answers become part of the data — helping you improve your site and boost conversion rate over time.

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3d ago

StepUp Shoes

The survey revealed why people weren’t buying — things I never even thought about. I updated the product page and instantly saw better conversions. Super easy to use and the support team was fast and helpful. Highly recommend.

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3d ago

Roee Lifshitz

Maker

@stepup_shoes Thank you very much!

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3d ago