Deskun is a Google Chrome extension for multichannel customer support and task management. With its help you can process customer emails and messages from various social networks in the Gmail interface.
Hi, Product Hunters! I’m Iuriy Grechko, CEO & Founder at @Deskun.
We are super excited to introduce Deskun to the Product Hunt community, thanks to @kwdinc!
Deskun is a software for multichannel customer support. It works entirely inside Gmail. The software takes the shape of a Google Chrome extension. It allows the users to combine various communication channels within a single interface.
- Live chat on your website
- Messengers: Facebook, WhatsApp, Twitter, Telegram, Viber, Skype, and Vk.com
- Any email address
No more tab or app switching, with Deskun you can process all incoming messages in a single window. Users can share images and files, use message templates for quick replies, assign requests to responsible agents, collaborate with colleagues and employees using notes, and much more within a given customer chat.
Moreover, you can use Deskun to manage your tasks and create handy checklists in the Gmail interface. With Deskun, any message, inquiry or task won’t get lost and will always be in view.
Users get a 21 day free trial period with no functionality limitations. The Deskun pricing plan allows you to pay only for the required amount of agents (users) and channels. One support agent and one channel are available for free and will stay so forever.
At the moment we are implementing the Deskun crossplatform web-based version as well as full support for other popular content platforms, such as for instance Instagram.
We hope that our product will be useful for startups and small business owners. Looking forward to your questions and comments!
P.S. Special offer for Product Hunters only, install Deskun and get 2 months of free and unlimited access to all its features.
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