If this is what I think it is—at first I thought it was a messaging solution like Layer or Jiver but just marketed at beta apps (which didn't jazz me up that much), then discovered it's really more of a feedback and issue tracking solution for beta apps—then this is much needed.
That said, Intercom and others are jumping into this territory quickly too. How do you stay differentiated from them?
@thetylerhayes Messaging apps are great, but they're only a small piece of the puzzle. Backchannel's goal is to give you all the tools you need to run an effective beta. Features like screenshot detection (and in the future, crash detection) will let your users report the bugs they find more effectively.
We also have longer-term goals. For us, messaging and discussion is just the start; there are other interesting problems to solve in this field (for one, beta tester acquisition).
I’ve been privately testing Backchannel for a while and I can’t wait to see what you all think of it. Seems like it solves a really important problem, really well.
Where can I find an iPhone 7?
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