AskMyDocs is an AI-powered assistant turning your docs into a huge productivity booster. Get precise answers from your documentation instantly on Slack, your website website, or internally, boosting efficiency and satisfaction.
Hey everyone!
I created AskMyDocs.ai as a solution to my own problem. I used to get a lot of questions that could be easily answered with docs but the answers would be buried in Zendesk. So I created a proof of concept, within a few weeks I had saved hours on scouring docs. That's when I decided to build this into a full-fledged product with the goal of helping you save the most time possible on a resource that you've already invested in, your docs!
@ianwdj Thank you! The most painful was definitely the getting the data structures to play nicely with the services we use. For example, a document within a datastore is actually multiple "documents" (since it has to be split) but in the UI it's represented as a single document since that is what the user expects. Keeping track of that in the backend was a challenge but we were able to solve it :)
@ianwdj It took a while to work out the pros and cons. In the end, we came up with an algorithm so that we could get sub-documents on the fly without having to store each one.
AskMyDocs is a game-changer for accessing and leveraging documentation. With its AI-powered assistant, finding precise answers becomes effortless across multiple platforms. However, to further enhance the user experience, providing integrations with more communication channels and expanding the capabilities of the AI assistant would be beneficial. Let me know what you think about this.
@patpijanowski Patryk, we agree with you 100%. Our goal is to release integrations at a regular cadence. We're looking for feedback on which one would be the most beneficial for our customers.
@yash_gandhi4 Great question! Currently the prompt engineering is handled on the backend but user generated prompts are on the backlog. Depending on user feedback, that could move up the list.
A little late to the launch here but I have been digging into platforms that will really help my customer service flow. Although we aren't ready to implement this type of an AI solution (as our docs have yet to be flushed out) I strongly feel that companies like this are the future of customer service helping to streamline efficiencies and buy back time for core employees.
AskMyDocs.ai - Supercharge your docs
AskMyDocs.ai - Supercharge your docs
AskMyDocs.ai - Supercharge your docs
mysite.ai
AskMyDocs.ai - Supercharge your docs
AI Profile For Slack
AskMyDocs.ai - Supercharge your docs