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Who/What is your Zagat/Zomato guide?
You want to order in your next meal, or perhaps what to try a new restaurant or cuisine. Do you go online and where (app, website, magazines or papers) or offline to a friend who's a walking Zagat/Zomato guide?
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Mayank Gupta
I prefer talking to my friend, who has been to many places. I trust word of mouth more than any reviews and till date I have not regretted it. :P
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Somnath Sandeep
Given we already understand that the answer to this is totally contextual, broadly:
(i) If I had already decided which cuisine I'd like to try: in this case, I'd just check the reviews both quantitatively and qualitatively. I usually just check in the app itself (Zomato or Swiggy). 4+ and it should be more than 1000 people, for that cuisine.
(ii) If I hadn't decide which cuisine but I know the mood: in this case, I just like to explain the mood (I'm ded hungry, I need a romantic brunch, I want something homely, or healthy).
I think this is because it's easier to communicate with a human who understands moods and sentiments, unlike a computer which categorizes food into limited labels.
However, this is changing. We are starting to see more labels in the food delivery apps as well:
Healthy, Detox etc. I hope we are on our journey to a vision where we can explain the mood to a device, and it recommends us a certain option.
What about you?
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Stuti Agarwal
@somnathsandeep I’ve almost always been disappointed by app ratings and reviews. My go to is friend recommendations who know my taste or reviews by magazines/websites I have had a good experience with.
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Somnath Sandeep
@stuti i can totally understand. i think it depends a lot on personal experience. personally, i had discovered amazing places simply through reviews from multiple sources online.
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Mrinalini Rabindranath
City specific Instagram food pages always have some hidden gems
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Lauren Proctor
I'm always looking for new recommendations but when it comes to trust, I almost always defer to friends.
If I have to evaluate a restaurant online I rely heavily on the menu and pictures of the venue and food.
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RASHI JAIN
I like to try new things and cuisines, so perhaps I would look at the rating of the food and order. But if I am going for a fine dine or something, the most important factor for me is the ambience, the interiors and exteriors of that space.
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