Have you ever had a marketing campaign go viral for all the wrong reasons?
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Yvik Ye
I wish I had... even in the wrong way. 😂
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Gurkaran Singh
Oh, the infamous "viral for the wrong reasons" campaign - it's like sending a Snapchat to the wrong person, you only realize the blunder after hitting send!
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Mitchell Marshall
I once worked on a campaign that went viral because of a typo in the main message. It was embarrassing, but it also taught us to triple-check everything before launching.
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Luke Wright
I had a campaign go viral for the wrong reasons due to a poorly chosen image that sparked controversy. It was a challenging situation, but it helped us refine our content approval process.
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Lazar J
I once launched a campaign that unintentionally offended a key demographic. The backlash was significant, but it led to a much-needed overhaul of our creative review process.
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Betty Mcgee
In the ever-evolving landscape of marketing, going viral is often considered a mark of success. However, not all viral campaigns are celebrated; some can spiral into fiascos. When a marketing campaign gains widespread attention for negative reasons, it can significantly damage a brand’s reputation. Here’s a closer look at what can go wrong and how to handle it:
1. Understanding What Went Wrong
Misjudged Content: Sometimes, a campaign may be poorly received due to misjudged content. For example, an ad that seems humorous to the creators might come off as offensive or insensitive to the public. An infamous example is Pepsi's 2017 ad featuring Kendall Jenner, which was criticized for trivializing social justice movements.
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