Desk.Help AI - Free AI Customer Support tool that creates FAQs for you
Free AI Customer Support that creates FAQ content and assists customers for you! Launch a branded AI Chat Assistant and Customer Help Center in minutes. All of your FAQs, Documentation, Guides, Videos and more in one place.
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DeskHelp AI is here! 🚀
Since DeskHelp’s first release, a mission to gain deeper understanding of how customers seek resolutions and how companies meet those expectations was started - today’s release is shaped by that feedback. 🙌
Key Findings:
No Support Content: Most sites lack existing support content and creating it usually takes a few weeks, so the website doesn’t have help info to resolve customer issues or answer common questions.
Responding is time-consuming and most Chatbots are unreliable:
Small teams rarely have staff for live chat, but the problem is that customers want help NOW. Chatbots can help here, but most of them struggle with unstructured webpages/docs and end up giving poor answers. Unavailability and inaccurate answers result in a bad user experience.
After reviewing, the driving factor for adding new features to DeskHelp became clear...
Helpful answers convert clicks into customers!
What’s new?
✨ AI-written FAQs: No support content? No problem! Save tons of time creating support content. Create helpful product FAQs for your customers with a simple website scan.
✨ AI Chat Assistant: Your assistant answers questions for prospects and customers 24/7... it instantly learns your content and structures it for human-quality assistance; eliminating robotic responses. It breaks down instructions so that anyone can understand its reply and suggests direct links to content from your Help Center. Upload files and submit links to give your Assistant more resources.
✨ HelpCast Screenshare: Live video and screensharing to connect with customers and resolve issues faster
✨ Flexible Help Center delivery: host on a Desk.Help URL or your custom domain, embed the AI chat bubble, or drop in individual sections (like FAQs or Quick Guides) right on your site
DeskHelp remains an all-in-one Help Desk platform to manage customer support:
✅ Help Center modules for self-service: FAQs, Docs, Guides, Videos, Live Chat
✅ Team inbox for agents
✅ AI insights to continuously improve support
No technical setup required, your Help Center can be live in 5 minutes. ⏱️
Launching soon? Organize customer service and support content for your site.
Take a moment to try the FAQ Creator with a free account.
It creates helpful support content for your site with just a click!
I appreciate any and all feedback, let me know your thoughts 👇
ClothingAI
Congrats on launch!
@marcusfreeland congrats on the launch
@sylphdesign Thanks for your support!